Business Tips and update on the BOSWeb Rocket - interview with Brendon OSullivan

The Rocket has lift off!
Brendon O'Sullivan Founder of Brendon O'Sullivan, shares some business tips and an update on his new purpose built Business Catalyst support center, 11 months in the making.

Set Client expectations and have a very clear process in place to run your clients projects.

Great Service and support can be your competitive advantage over other Web Pros who 'hit and run'.

After a site goes live, get ready to support your clients.
Think about having a pre-paid support contract in place, beyond just a hosting package, that includes allocated numbers of support hours per client per month.

Listen to this podcast:

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